CRM Implementations

Customised Dynamics 365 Solutions


A positive supporter experience is an essential ingredient to retention and future engagement. Our tailored systems using the Microsoft Dynamics 365 platform will enable you to deliver an exceptional supporter journey from start to finish and make every engagement a memorable one.

The power of Dynamics 365 lets you digitise complex business processes and communications using workflows and business rules enabling you to scale your organisation to reach more supporters more frequently.



  • DATABASE DESIGN

    DATABASE DESIGN

    Effectively engage in a modernized, collaborative business environment.  Microsoft Dynamics CRM helps companies deliver exceptional customer experiences, creating long-term relationships based on knowledge and trust.

  • MARKETING AUTOMATION

    MARKETING AUTOMATION

    With Dynamics CRM your marketing solution is enabled and optimised to help your team plan, execute, and measure campaigns across channels, from start to finish, to bring your marketing vision to life.

  • CRM SYSTEM INTEGRATION

    CRM SYSTEM INTEGRATION

    Integrate Microsoft CRM with many other popular services and applications, which will keep your organization’s options open when it comes to incorporating new systems into your cause

  • WEB RESOURCES

    WEB RESOURCES

    Enhance functionality and user experience by being able to integrate payment and address services directly into your CRM forms completely hassle free.

  • BUSINESS PROCESS AUTOMATION

    BUSINESS PROCESS AUTOMATION

    CRM can help reduce costs and increase profitability by organising and automating business processes that nurture customer relationships and satisfaction across all interactions.

  • CUSTOM ACTIVITIES

    CUSTOM ACTIVITIES

    Customize Microsoft Dynamics CRM and tailor it to your business requirement, further optimizing the capabilities to meet your individual business needs.

"Dynamics CRM forms an integral part of Tearfund's data-driven culture. XP have helped us develop and integrate a platform that allows us to track every touch point with our stakeholders to ensure we are constantly delivering our vision of ending poverty through one coherent body of invaluable data."


Tammy Frazer, IT Manager, Tearfund New Zealand

 

Tearfund New Zealand

Technology and the Australian not-for-profit sector Technology and the Australian not-for-profit sector

Technology and the Australian not-for-profit sector

How can technology help you deliver your cause?

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